Frequently Asked Questions
Everything you need to know about your Kappa performance gear.
How do I determine the right size for my Kappa apparel?
Kappa products often feature a 'Slim Fit' inspired by professional athletic standards. We recommend consulting our size guide on each product page or sizing up if you prefer a more relaxed fit.
What is your return policy for sportswear?
We offer a 30-day return window for all items in original, unworn condition with tags attached. Please note that for hygiene reasons, certain items like swimwear or socks must be unopened.
When will my order be shipped?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email. Standard delivery usually takes 3-7 business days depending on your location.
Do you offer international shipping?
Yes, Kappa ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How should I care for my technical sports fabrics?
To maintain the integrity of our moisture-wicking fabrics and logos, we recommend machine washing in cold water on a gentle cycle and air drying. Avoid using fabric softeners or bleach.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.